The “web shop” redirects here. For the W3C file standard, see Web file.
Online shopping is a form of e-commerce that allows consumers to directly purchase goods or services from a seller on the Internet using a web browser or mobile application. Consumers find a product of interest by visiting the retailer’s website directly or by searching for alternative suppliers using a shopping search engine, which shows the availability and price of the same product at different online retailers.
Starting in 2020, customers can shop online using a variety of different computers and devices, including desktops, laptops, tablets, and smartphones.
An online store evokes the physical analogy of purchasing products or services from a normal “physical” retailer or mall; The process is called business-to-consumer (B2C) online shopping. When you set up an online store to allow businesses to buy from other businesses, the process is called business-to-business (B2B) online shopping. A typical online store allows the customer to browse the company’s range of products and services, view photos or images of the products, along with information on product specifications, features, and prices.
Online stores typically allow shoppers to use “search” functions to find specific models, brands, or items. Online customers must have internet access and a valid payment method to complete a transaction, such as a credit card, Interac-enabled debit card, or a service such as PayPal. For physical products (for example, pocket books or clothing), the e-retailer ships the products to the customer; For digital products, such as digital song audio files or software, the e-tailer generally sends the file to the customer over the Internet. The largest of these online retail companies are Alibaba, Amazon.com, and eBay.
Alternative company names are “e-tailing”, a shortened form of “electronic retail” or “e-shopping”, a shortened form of “electronic shopping.” An online store may also be called an e-web-store, e-shop, e-store, Internet shop, web-shop, web-store, online store, online storefront, and virtual store. Mobile commerce (or m-commerce) describes purchasing from an online retailer’s website or a mobile-optimized software application (“app”). These websites or applications are designed to allow customers to browse a company’s products and services on tablets and smartphones.
History of online shopping
One of the first forms of commerce performed online was IBM’s Online Transaction Processing (OLTP), developed in the 1960s, which enabled the processing of financial transactions in real time.  The computerized ticket reservation system developed for American Airlines called Semi-Automatic Business Research Environment (SABER) was one of its applications. Here, computer terminals located in different travel agencies were connected to a large IBM central computer, which processed transactions simultaneously and coordinated them so that all travel agencies had access to the same information simultaneously. 
The emergence of online shopping as we know it today has developed with the emergence of the Internet.  Initially, this platform worked only as an advertising tool for companies, providing information about their products. It quickly went from this simple utility to the actual online shopping transaction thanks to the development of interactive web pages and secure transmissions.  In particular, the growth of the Internet as a secure shopping channel has developed since 1994, with the first sales of Sting’s album “Ten Summoner’s Tales”.  Wine, chocolates and flowers soon followed, among the pioneering retail categories that fueled the growth of online shopping. The researchers found that having products suitable for e-commerce was a key indicator of Internet success.  Many of these products have been successful because they are generic products that shoppers did not need to touch and touch to buy. But it’s also important, in the early days, there were few shoppers online and they came from a narrow segment: wealthy, male, 30+. Online shopping has started since these early days and, in the UK, it represents a significant percentage (depending on the product category as the percentages may vary).